Introduction
At Fitman Racewear, we take your privacy seriously. This Privacy Policy explains what personal information we collect when you visit fitmanracewear.com, how we use it, and what rights you have over it.By using our website or placing an order, you agree to the practices described in this policy. If you do not agree, please do not use our site.
1. Who We Are
Fitman Racewear Khadim Ali Road, Sialkot, Punjab, Pakistan 📧 sales@fitmanracewear.com 📞 +92 340 440 4425 🌐 fitmanracewear.com
We are a direct manufacturer of custom racing suits, karting suits, racing gloves, and related racewear. We sell directly to customers worldwide through our online store.
2. Information We Collect
We collect information in two ways: information you give us directly, and information collected automatically when you use our site.
A. Information You Provide
When you place an order, create an account, or contact us, we may collect:
- Name — first and last name
- Contact details — email address, phone number
- Shipping and billing address — including country, state/province, and postal code
- Order details — products ordered, customization requests, size specifications
- Payment information — we do not store your card details. Payments are processed securely by third-party payment gateways (see Section 4)
- Communications — messages you send us via contact forms or email
B. Information Collected Automatically
When you browse fitmanracewear.com, we and our service providers may automatically collect:
- IP address and approximate location (country/city level)
- Browser type and device information
- Pages visited, time spent, and referral source
- Cookie data — see Section 5 below
3. How We Use Your Information
We use your information to:
- Process and fulfill your order — including manufacturing, packaging, and shipping
- Communicate with you — order confirmations, shipping updates, and customer support
- Customize your order — size specifications and personalization details are retained to produce your product accurately
- Improve our website — analyzing traffic and browsing behavior to make fitmanracewear.com faster and easier to use
- Send marketing emails — only if you have opted in (you can unsubscribe at any time)
- Prevent fraud — detecting and blocking suspicious activity
- Comply with legal obligations — where required by applicable law
We do not sell your personal data to third parties.
4. How We Share Your Information
We only share your information with trusted third parties who help us operate our business:
| Third Party | Purpose | Data Shared |
|---|---|---|
| Shipping carriers (e.g., DHL, FedEx, local couriers) | Deliver your order | Name, address, phone number |
| Payment processors (e.g., Stripe, PayPal) | Process payments securely | Billing info (handled directly by processor; we never see full card numbers) |
| WooCommerce / WordPress | Power our online store | Order and account data stored on our secure server |
| Email service provider | Order confirmations and marketing emails | Name and email address |
| Analytics tools (e.g., Google Analytics) | Understand site traffic | Anonymized browsing data |
All third-party providers are required to handle your data securely and only for the purpose we share it with them.
5. Cookies
Our website uses cookies — small text files stored on your device — to make the site function properly and to help us understand how it’s being used.
Types of cookies we use:
- Essential cookies — Required for the site to function (e.g., keeping items in your cart, maintaining your session)
- Analytics cookies — Help us understand which pages are visited and how users navigate the site (e.g., Google Analytics)
- Marketing cookies — Used to show relevant ads on other platforms, only if you consent
You can control cookies through your browser settings. Disabling cookies may affect how some parts of the site work. If we use a cookie consent plugin, you can manage your preferences directly on the site.
6. Data Retention
We retain your personal data for as long as necessary to:
- Fulfill your order and resolve any disputes
- Comply with legal, tax, and accounting requirements
- Maintain our business records
Order data is typically retained for 5 years for accounting and compliance purposes. You may request earlier deletion of your data where legally permissible (see Section 7).
7. Your Rights
Depending on where you are located, you may have the following rights regarding your personal data:
- Access — Request a copy of the personal data we hold about you
- Correction — Ask us to correct inaccurate or incomplete information
- Deletion — Request that we delete your personal data (subject to legal retention requirements)
- Opt-out of marketing — Unsubscribe from marketing emails at any time using the link in any email, or by contacting us directly
- Data portability — Request your data in a commonly used format
Customers in specific regions:
- USA (California): Under the CCPA, California residents have additional rights including the right to know what personal data is collected and sold, and the right to opt out of the sale of personal data. We do not sell personal data.
- Canada: We handle personal data in accordance with Canada’s PIPEDA. You may contact us to access or correct your information.
- UAE: We respect the UAE Personal Data Protection Law (PDPL) and process data lawfully, fairly, and transparently.
To exercise any of these rights, contact us at sales@fitmanracewear.com.
8. Data Security
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include:
- SSL encryption on all pages of fitmanracewear.com (HTTPS)
- Secure payment processing through PCI-compliant third-party processors — we never store full card numbers
- Restricted access to customer data within our team
No method of transmission over the internet is 100% secure. While we do our best to protect your data, we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to external sites (e.g., social media profiles, partner pages). We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.
10. Children’s Privacy
Our website and products are not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
11. International Data Transfers
Fitman Racewear is based in Sialkot, Pakistan. When you place an order from the USA, Canada, UAE, or any other country, your data may be transferred to and processed in Pakistan and/or by our third-party service providers in other countries. By using our site, you consent to this transfer. We take appropriate steps to ensure your data is handled securely regardless of where it is processed.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Fitman Racewear 📧 sales@fitmanracewear.com 📞 +92 340 440 4425 📍 Khadim Ali Road, Sialkot, Punjab, Pakistan 🌐 fitmanracewear.com