Introduction
At Fitman Racewear, every product is custom-manufactured to order at our facility in Sialkot, Pakistan. This means your order goes through a production phase before it is shipped. This page explains our shipping process, carriers, estimated delivery times, and everything you need to know before your order arrives.
If you have questions about your shipment, contact us at sales@fitmanracewear.com or +92 340 440 4425.

1. Where We Ship
We ship worldwide. Our primary markets are the USA, Canada, and UAE, but we accept orders from most countries. If you are unsure whether we ship to your location, please contact us before placing an order.

2. Production Lead Time
Because all Fitman Racewear products are made to order, your item must be manufactured before it can be shipped. Estimated production lead times are:
Product
Estimated Production Time
Custom Racing Suits
[FILL IN: e.g., 2–3 weeks]
Custom Karting Suits
[FILL IN: e.g., 2–3 weeks]
Racing Gloves
[FILL IN: e.g., 1–2 weeks]
Bulk / Team Orders
[FILL IN: contact us for timeline]
Important: Production lead times are estimates and may vary based on order complexity, design specifications, and current order volume. If your order is time-sensitive, please contact us before placing your order to confirm availability.
Lead times are shown on individual product pages. The shipping time shown at checkout is in addition to the production time.

3. Shipping Carriers
We ship using trusted international carriers:
DHL — primary carrier for most international destinations
FedEx — available for select destinations
Local couriers — used for last-mile delivery in certain regions where DHL/FedEx do not deliver directly to the door
The carrier assigned to your order will depend on your location and availability at the time of dispatch. We reserve the right to select the most appropriate carrier for your shipment.

4. Shipping Costs
Order Value
Shipping Cost
Below [FILL IN: minimum order value, e.g., $150 USD]
Calculated at checkout based on destination and weight
[FILL IN: minimum order value] and above
Free shipping
Shipping costs for orders below the free shipping threshold are calculated at checkout based on your delivery address, package weight, and selected carrier.

5. Estimated Delivery Times
The following are estimates for transit time after your order has been dispatched (i.e., after production is complete):
Destination
Estimated Transit Time
USA
5–10 business days
Canada
7–12 business days
UAE
5–8 business days
Rest of World
7–20 business days
These are transit estimates only and do not include production lead time. Your total wait time is production time + transit time. Delays due to customs clearance are not included in these estimates.

6. Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment with the assigned carrier. You can use this to monitor your delivery in real time.
If you have not received a tracking email within the expected production window, please contact us at sales@fitmanracewear.com.

7. Customs, Duties, and Import Taxes
Fitman Racewear ships from Pakistan. International orders may be subject to import duties, customs fees, and local taxes levied by your country’s customs authority. These charges are:
Not included in our product prices or shipping fees
The responsibility of the customer to pay upon delivery or clearance
Determined by your country’s customs regulations, which we have no control over
We recommend checking your country’s import rules before placing an order. We are required by law to declare the full value of shipments on customs documentation and cannot mark orders as “gifts” or undervalue them.

8. Shipping Address
Please ensure your shipping address is entered correctly at checkout. Fitman Racewear is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an address error after placing your order, contact us immediately at sales@fitmanracewear.com. We will do our best to update it before dispatch, but cannot guarantee changes can be made once the order is in production or has shipped.

9. Lost or Delayed Shipments
If your tracking shows no movement for an extended period or your order has not arrived within the estimated delivery window, please:
Check your tracking link for any customs hold or delivery exception notices
Contact your local customs office if a hold is indicated
Reach out to us at sales@fitmanracewear.com with your order number and we will investigate with the carrier on your behalf
Fitman Racewear is not liable for delays caused by customs authorities, carrier disruptions, natural disasters, or other events beyond our control. However, we will always work with you to resolve shipment issues.

10. Damaged Shipments
If your order arrives visibly damaged, please:
Take clear photographs of the outer packaging and the damaged product before opening or using it
Contact us within 48 hours of delivery at sales@fitmanracewear.com with your order number and photos
We will assess the damage and arrange a resolution (repair, replacement, or refund) as appropriate
Failure to report damage within 48 hours may limit our ability to file a claim with the carrier on your behalf.

11. Contact Us
For all shipping enquiries:
Fitman Racewear 📧 sales@fitmanracewear.com 📞 +92 340 440 4425 📍 Khadim Ali Road, Sialkot, Punjab, Pakistan 🌐 fitmanracewear.com